UPDATE (April 28, 2025, 3:30 AM EDT) We have received another resupply of standard and deluxe edition keys for North America and Europe. All regions are instock now and all pending back-orders have been fulfilled. We expect it to remain instock throughout the rest of the week.
UPDATE (April 27, 2025, 2:09 AM EDT)
We just received an email from our distributor that key resupplies from the publisher for standard and deluxe editions are imminent and may come at any point today.
UPDATE (April 26, 2025, 3:40 PM EDT)
We have just run out of standard edition keys for the North America and Europe region. We are awaiting another resupply from the publisher.
UPDATE (April 26, 2025, 7:30 AM EDT)
We have received more keys for the standard edition of Clair Obscur, it's in stock for all regions, and all pending back-orders are now fulfilled as of this update. Thank you for your patience and understanding during this wait <3
UPDATE (April 26, 2025, 4:50 AM EDT)
Deluxe edition is now in stock for all regions and all pending back-orders have been fulfilled for this edition. We expect more standard edition keys to arrive soon.
UPDATE (April 25, 2025, 11:00 PM EDT)
We've had several batches of key resupplies from the publisher throughout today (April 25th). We expect to be receiving more resupplies throughout the weekend. We're working overtime with the publisher to meet demand and bring this wonderful game by the talented team at Sandfall Interactive to as many gamers as fast as possible.
We're giving anyone who experiences a delay in receiving their key a 20% extra off discount code once their back-order is fulfilled.
UPDATE (April 24, 2025, 2:30 PM EDT)
Good news! All pre-ordered keys for Clair Obscur: Expedition 33 have now been delivered to customers. If you pre-ordered the game, please check your email and your Purchased Games page. Thank you for your patience and understanding.
For customers with back-ordered copies: We're expecting our next batch of keys from the publisher by April 25th. Your order is secure, and you'll receive your key automatically via email as soon as it arrives.
Thank you for your enthusiasm for Clair Obscur: Expedition 33! The game has been incredibly popular, exceeding everyone's expectations, and we, along with other retailers, are currently experiencing a temporary shortage of activation keys.
What's Happening?
- We've sold through our entire allocated supply of keys due to unprecedented demand
- We contacted the publisher immediately when we saw our supply running low
- The publisher is actively working to generate and distribute additional keys to us and other retailers.
- Good news! We expect to receive a new batch of keys today (April 24th). We'll update this notice if that changes
What This Means for Your Order
- Your purchase is secured - your place in line and current price are locked in
- You will receive your key automatically via email as soon as new stock arrives
- As a thank you for your patience, we'll be providing everyone affected by this delay with a 20% off coupon valid for any future purchase on the Playsum Games Store
Your Options
- Wait for your key - Most resupplies happen quickly, and your purchase price is protected
- Check status anytime - Visit your Purchased Games page for real-time updates
We understand you're eager to play, and we're doing everything possible to get your key to you as quickly as we can. The publisher is aware of the high demand and is working to accommodate all players who want to experience their game.
Thank you for your patience and understanding!
-Alex Boyd
Co-founder & Co-CEO
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